Shipping on Internet Orders

If you are from outside the Continental U.S., please do not place your order on-line. The shipping charges applied are only for Continental United States. If you are ordering from anywhere else there will be additional shipping charges. Please call, email or fax your order if you are from ouside of the Continantal U.S. You will be notified of the additional amount for shipping and when the order is ready to ship, the rest of the shipping cost will be charged to the credit card originally used. If you have any questions or concerns, please call 1-800-537-2575.

Terms

A minimum deposit of 50% must be sent with order. Visa, MasterCard, Discover or checks are accepted. If payment-in-full accompanies the order, Thomas will pay normal shipping charges within the continental United States. All other orders shipping C.O.D. can be paid for with a certified check or money order for balance due plus shipping charges. In stock items ordered on-line are prepaid with a credit card which include shipping charges.

Ohio residents must submit tax exemption certificate with order if sales are tax exempt.

No changes, cancellations or refunds will be made after the order has been cut.

Delivery

Orders requiring custom-tailoring normally require 4-6 weeks for production. Approximate delivery schedules are available at time of quotation. Order acknowledgements show approximate date order is scheduled to be shipped. Customers are responsible for checking accuracy of order acknowledgement. Customer must notify company immediately of errors or changes.

Returns

Company authorization is required for returns. Company errors will be corrected promptly at no charge. Customer will be charged for alterations for which the company is not responsible. The company assumes no liability for damaged merchandise if not reported within 5 days after delivery.