Thomas Creative Apparel Policies

Collection and Use of User Details

Personal details of Users of thomasrobes.com will be collected and processed upon registration to our Website.

All personal information is collected with the knowledge of thomasrobes.com customers via the Website’s order and registration forms only.

This information is collected for the following purposes:

order fulfillment
to notify customers of relevant new products
Security Policy or Security Guarantee
Thomas Creative Apparel will maintain appropriate measures to ensure that users’ personal details are not misused, accidentally destroyed, lost or altered within the thomasrobes.com server environment.

All personal data is encrypted and stored on a secure server and encrypted for transmission over the Internet to any thomasrobes.com servers.

Cookies

A cookie is small file which is placed on the user’s hard drive following a visit to thomasrobes.com. This file subsequently allows the user to move quickly and easily around our site by keeping a record of your previous visit(s). Cookies in use at the thomasrobes.com website are not associated with any personal data about that visitor.

Cookies can be deleted from a PC’s hard drive at any time by the user. Further information on the use of cookies can be found on http://cookiecentral.com

Information Sharing and Disclosure

Thomasrobes.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

· We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

· We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

 

Payment Policy

A minimum deposit of 50% must accompany the order. If payment-in-full accompanies the order, Thomas will pay normal shipping charges within the continental United States. All orders with balance due will be shipped COD, money order or certified check plus shipping and COD fees. Ohio residents must submit tax exemption certificate with order if sales are tax exempt. No changes, cancellations or refunds will be made after the order has been cut. Visa, MasterCard and Discover charges are accepted.

 

Questions and Suggestions

If you have questions or suggestions, please email us at info@thomasrobes.com or you can contact us at:

Thomas Creative Apparel, Inc.
Policy Issues
1 Harmony Place
New London OH 44851-1248
800.537.2575